Last Updated: April 16, 2024

Vivace Consulting (“we”, “our”, “us”), a company registered in the Casablanca Trade Register under number 286869, with its headquarters in the Shehrazad II building, Shehrazad Residence, Soumaya Street, 20250 Casablanca, provides this site in order to offer general information about its medical file management software, while also communicating its products, offers as well as news and events.

We respect the privacy of all those who use the website (referred to as “Our Site”) and we collect and use personal data in a manner that is described here, and in a way that is compatible with our obligations and your rights under the law. This Personal Data Protection Policy applies only to your use of our site.

What data do we collect?

We may collect some or all of the following personal data from Site users:

  • Data that you provide us through the Site’s Contact space and Demonstration Request space: Full name, email address, telephone number, role (Doctor or business), country, and city.
  • Data that we automatically collect for statistical purposes using cookies: Pages visited, dates and times of connection, favorite content, operating system, browser type used, type of hardware used, etc. Note that our statistical cookies do not allow for the identification of a physical person.

    In accordance with the General Data Protection Regulation, GDPR (Regulation 2016/679 of April 27, 2016) and Law 09-08 concerning the protection of physical persons with regard to the processing of personal data enacted by Dahir No. 1-09-15 of 22 Safar 1430 (February 18, 2009), personal data refers to any information that can identify you directly or indirectly.

Comment utilisons-nous vos données personnelles?

Under the GDPR and Law 09-08 concerning the protection of physical persons with regard to the processing of personal data enacted by Dahir No. 1-09-15 of 22 Safar 1430 (February 18, 2009), we must always have a legal basis for using personal data. This may be because the data is necessary or because it is in our legitimate business interest to use it.

Your personal data may be used for the following purposes:

  • To perform statistical analyses, particularly related to the Site’s traffic;
  • To manage and improve the Site to allow Users optimal navigation;
  • To monitor requests made on our products and services;

Are your data secured?

We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

What are your rights?

You have the right to request access and receive information about your personal data; to update, correct, or erase your personal data; to limit or object (for legitimate reasons) to the processing of your personal data by the Data Protection Officer (“DPO”) of Vivace Consulting:

82, Soumaya Street, Shehrazad Residence, Shehrazad II Building, 7th floor, N35, 20250 Casablanca

If you believe that the use of your personal data has not been respected, you can file a complaint online (https://www.cndp.ma/fr/service-en-ligne/personnes-concernees/plainte-en-ligne.html) or by mail to the National Commission for the Control of Personal Data Protection (“CNDP”), Corner of Annakhil Boulevard and Mehdi ben Barka Avenue, Les Patios Building, 3rd floor Hay Riad – Rabat, Morocco (Tel: (212) 537 57 11 24; email: contact@cndp.ma)

How long do we keep your personal data?

Your personal data collected by Vivace Consulting is kept in a form that allows your identification only for the time necessary for the purposes for which the personal data are processed.

However, data that establishes proof of a right or contract, or is kept in compliance with a legal obligation, may be archived in accordance with applicable legislative and regulatory provisions.

How do we secure your personal data?

We have implemented appropriate and commercially reasonable technical and organizational security measures to keep the personal data we collect and hold confidential and to protect it from unauthorized or illegal access, accidental loss, destruction, alteration, or damage, considering the state of the art of technology and the cost of implementation.

Do we share your personal data?

Your personal data processed by Vivace Consulting will be accessible only to a limited list of recipients on a need-to-know basis or as required by law, including, but not limited to:

  • Services and employees of Vivace Consulting who need to know;

Changes to the User Privacy Policy

We reserve the right to update this User Privacy Policy at any time. Changes will be posted on this page with an update date

 

Last Updated: September 26, 2023

Pratisoft Company (“we,” “our,” “us”) uses cookies on its website www.pratisoft.ma (the “Site”). By using our Site, you consent to the use of cookies in accordance with this Cookie Policy.

What is a Cookie? 

A cookie is a small text file placed on your computer or device when you visit a website. Cookies are widely used to enhance the functionality of websites, analyze site usage, and provide a more personalized user experience.

Types of Cookies Used We use the following types of cookies on our Site:

  • Essential Cookies: These cookies are necessary for the operation of our Site. They allow you to navigate the site and use its features.
  • Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are the most popular, which pages are less visited, and how visitors navigate the site. These cookies do not collect personal information and are only used to improve the functionality of our Site.
  • Functionality Cookies: These cookies allow the website to remember choices you have made (such as your username, preferred language, or region) to provide you with a more personalized experience.
  • Advertising Cookies: These cookies are used to show you relevant advertisements based on your interests. They are also used to limit the number of times you see an ad and to measure the effectiveness of our advertising campaigns.

Managing Cookies 

You have the choice to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, refusing cookies may affect your experience on our Site.

To manage cookies, you can typically:

  • Modify your browser settings to accept or decline cookies.
  • Delete cookies already stored on your computer or device.
  • Configure specific preferences for certain websites.

For more information on managing cookies in your browser, consult the documentation of the browser you are using.

Changes to the Cookie Policy


We reserve the right to update this Cookie Policy at any time. Changes will be posted on this page with a date of update.

Contact Us 

If you have any questions regarding this Cookie Policy, please contact us at the following address:

Pratisoft SARL 

82 Rue Soumaya Résidence Shehrazad 2, 7ème N°35 Casablanca 20390 

Email: support@pratisoft.ma 

Phone: 05224-74711

Last Updated: September 26, 2023 

Pratisoft Company (“we,” “our,” “us”) offers IT solutions and sales services to its customers (the “Customers”) under the terms and conditions described below. By using our services, you agree to these General Terms and Conditions of Sale.

Lead Generation 

We generate leads from our website www.pratisoft.ma. These leads are individuals or businesses who have expressed interest in our products and services by filling out forms on our website or taking other actions to contact us.

Contact and Conclusion of the Deal Once a lead is generated, our sales representatives will contact the lead to discuss their needs, our products and services, and the possibility of concluding a deal. The conclusion of a deal proceeds in accordance with the following steps: Discussion of the lead’s needs. Proposal of a customized solution based on the lead’s needs. Negotiation of commercial terms, including prices and deadlines. Acceptance of the terms of the proposal by the Customer. Signing of a contract or purchase order by both parties.

Prices and Payment 

The prices of our products and services are stated in our commercial proposals and are subject to negotiations. Payment terms will be specified in the contract or purchase order signed by both parties. The Customer is obligated to adhere to the agreed-upon payment terms.

Delivery and Installation 

The delivery and installation of our products and services will be carried out in accordance with the terms specified in the contract or purchase order. Delivery times will be communicated to the Customer at the time of deal conclusion.

Cancellation and Termination 

The Customer may cancel an order before delivery or installation, subject to compliance with the terms of the termination agreement specified in the contract or purchase order.

We reserve the right to terminate a contract in case of non-compliance with payment terms by the Customer or non-compliance with other terms of the contract. Termination will be conducted in accordance with the terms specified in the contract.

Protection of Personal Data 

We collect and use personal data in accordance with our User Privacy Policy, which is accessible on our website. By accepting these GTCS, the Customer acknowledges having read our User Privacy Policy and consents to the collection and use of their personal data.

Changes to the GTCS We reserve the right to update these GTCS at any time. Changes will be posted on our website with a date of update. It is the Customer’s responsibility to regularly review the GTCS to stay informed of changes.

Contact

If you have any questions regarding these GTCS, please contact us at the following address: 

Pratisoft 

82 Rue Soumaya Résidence Shehrazad 2, 7th N°35 Casablanca 20390 

Email: support@pratisoft.ma 

Phone: 05224-74711